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Windscribe may not appeal to every user, and the service does not aim to do so. Although it offers a strong free tier, it fell short of ranking among top VPN recommendations, mainly because of its unconventional user interface and inconsistent download performance. The provider's unique strategies regarding aesthetics, costs, and support resources could attract dedicated users while repelling others.
For users who find it unsuitable, this overview explains how to terminate a Windscribe subscription. The following steps cover preventing automatic renewals, ending payments through external platforms, removing your account completely, and requesting a reimbursement.
A key detail to remember is that Windscribe's refund policy applies only within the first seven days of a paid subscription. This shorter window compared to many competitors requires quick action if seeking a return of funds.
To terminate Windscribe Pro, prevent your payment method from renewing automatically for the upcoming cycle. After this, access to the Pro features will remain available until the current term expires, at which point the account reverts to the free tier. Proceed with these instructions.
Open your web browser and visit windscribe.com. Select the My Account option from the top of the homepage.
Locate the billing area by scrolling downward. In the subscription row, select the Cancel Subscription option.
This action directs you to another screen. Input your password in the designated field. In the space below, provide a cancellation rationale, such as 'none' or even a playful remark like 'suck it,' which the service is likely to accept.
Finalize the process by selecting the Cancel Subscriptions button at the page's bottom, which halts future automatic charges on the account.
Should your plan include a static IP add-on, cancellation cannot occur via the standard control panel. Instead, contact support through the Garry chatbot, accessible by selecting the icon in the lower-right area of any windscribe.com page.
Subscriptions acquired via third-party stores, such as the Apple App Store or Google Play Store, must be managed through those platforms for cancellations and refunds. Windscribe cannot intervene in these cases.
For Android devices with a Google Play subscription, launch the Google Play Store application and select the profile icon in the upper-right corner, featuring a circle with your username's initial. Choose Payments & Subscriptions from the resulting menu, followed by Subscriptions. Identify the Windscribe entry, select it, and opt for Cancel Subscription to stop future charges.
On Apple devices subscribed through the App Store, access the Settings application and select your name at the top. Choose Subscriptions, then locate the Windscribe listing and select it. Finally, choose Cancel Subscription.
If you wish to cease using Windscribe permanently, erase your account data from their systems. Visit windscribe.com and select My Account from the top navigation. Scroll to the page's bottom and choose the provocatively named Give Up On Privacy option. This presents a confirmation interface.
The deletion process involves navigating humorous prompts. Respond to queries like whether you doubt your decisions by selecting Yes or No. Provide your password, add any reason for leaving, and mark the two checkboxes beneath the input area. The Delete Account option will then activate; select it to proceed. Note that this prevents reusing the associated email for a new registration.
As noted earlier, refunds from Windscribe are available only within seven days of the initial subscription payment. Reimbursements are unavailable if data usage exceeds 10GB from the period's start. Additionally, only the first payment qualifies; subsequent renewals do not.
To pursue a refund within these constraints, engage the Garry chatbot by selecting the icon in the lower-right of the Windscribe site to begin a session. Prepare to address potential retention efforts before the refund can be processed.
Windscribe offers several strengths as a VPN provider. However, navigating its lighthearted, irreverent procedures might reinforce a user's choice to discontinue the service.
Numerous alternative VPNs can serve as replacements for Windscribe. Proton VPN stands out as a preferred option with a free tier, albeit without custom server selection. ExpressVPN provides straightforward, robust functionality, though at a premium cost, and Surfshark leads in speed. For those valuing Windscribe's supplementary tools, NordVPN excels in additional features.