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This guide on terminating subscriptions to top VPN services will be notably brief. Mullvad VPN stands out from typical providers by not renewing expired plans without explicit user instruction. Its distinctive billing model makes cancellation the standard procedure.
Upon registering with Mullvad, users prepay for a chosen number of months at a fixed 5 Euro monthly fee, adjusted for currency fluctuations. The service deducts 5 Euro each month from the prepaid balance until it depletes. To discontinue, simply refrain from adding more funds.
For accounts created prior to mid-2022, automatic renewal might still be active due to legacy settings. Mullvad eliminated auto-renewals and PayPal support around that time, but earlier users could opt to retain the feature.
To stop auto-renewal in such cases, log into the account dashboard, select the Subscriptions section, and choose the Unsubscribe option.
One deviation from the standard cancellation process applies if the subscription was obtained via an app store rather than Mullvad's direct site or application. In those instances, the app store handles billing, requiring cancellation through their platform.
For iOS devices like iPhone or iPad, launch the Settings application with its gray gear icon. Select your name at the screen's top to access the Apple ID settings, then choose Subscriptions. Locate the Mullvad entry in the list, select it, and select Cancel Subscription.
On Android devices, start the Google Play Store app, identifiable by its multicolored triangular logo. Tap the profile icon showing your initial in the upper-right corner. Navigate to Payments & Subscriptions, find Mullvad in the list, select it, and choose Cancel Subscription.
For complete removal, users confident in not needing the service again can request account deletion. Email [email protected] with the account number and a termination request. A confirmation response will follow upon completion.
Mullvad provides refunds for purchases made within 14 days. Initiate the process by emailing [email protected], supplying the account number and payment token. If the token is unclear, check the bank statement for the Mullvad charge, which includes a format like VPN followed by a 10-digit code.
Cash payments are ineligible for refunds, as Swedish regulations treat them as potential money laundering risks. Subscriptions acquired via vouchers require refund requests through the originating retailer.
Mullvad ranks among the leading VPNs for privacy features. That said, it occasionally experiences speed issues and maintains a relatively modest server selection. Proton VPN offers comparable privacy without needing an email for signup, plus an expanded server infrastructure and superior download performance.
Windscribe excels in privacy and outperforms Mullvad in content unblocking capabilities. Surfshark leads in speed, ExpressVPN suits newcomers well, and CyberGhost provides budget-friendly options similar to Mullvad's pricing.