Numerous users encountered difficulties accessing ChatGPT earlier today, as the artificial intelligence tool faced a limited disruption in the afternoon. Monitoring service DownDetector recorded over 12,000 incident notifications at the height of the problem.
OpenAI quickly posted an advisory about increased error occurrences affecting both ChatGPT and its Platform services. The company confirmed resolution of this main issue at 5:14 p.m. Eastern Time.
Although the primary disruption has ended, an ongoing notification remains for the API's fine-tuning feature. OpenAI's latest update indicates that corrective measures have been implemented, with the team now observing the system's stabilization.
Separately, Anthropic's Claude AI service also suffered a disruption on the same day, reporting higher-than-normal error levels across its API for every Claude model. This concern was addressed and fixed by 1 p.m. Eastern Time.
This report, updated on February 3, 2025, at 6:17 p.m. Eastern Time, incorporates the latest status developments and details the Claude incident.